From Customer Experience to Driver Perspectives: A Candid Look at Fake Taxi
Once hailed as a revolutionary concept in the transportation industry, Fake Taxi has gained widespread popularity for its unconventional approach to ride-hailing. While customer experience and convenience have been the main selling points of this controversial service, little attention has been paid to the perspectives of drivers who operate under its umbrella. We take a … Read moreFrom Customer Experience to Driver Perspectives: A Candid Look at Fake Taxi